Hostess

Tivat, Montenegro

This job is not available anymore

The Chedi Luštica Bay is the first of seven hotels within the beautiful Luštica Bay. Set on the front line of the marina, it provides a unique experience of waterfront living. A luxurious refuge within easy reach of the main marina lends to the town’s superb dining experiences, lounges, conference facilities, a private beach and pool. The Chedi opened its doors in July 2018. The Chedi Team is fully committed to providing a unique and memorable guest experience. We have formed a team of like-minded people, who take pride and responsibility in everything they do, who value teamwork, act with integrity and respect, and who love to use their own creativity while making our vision reality.

Our Mission is to inspire authentic and meaningful connections.

The Chedi Lustica Bay was born out of a desire to celebrate an active, healthy lifestyle: to experience the beauty our peninsula's nature has to offer, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures.


Hostess 

F&B - Service Department


Duties and responsibilities: 

  • Committed to providing a welcoming environment to customers
  • Project a pleasant and positive professional image to all contacts always
  • Ensure that the hosting aspect of The Chedi is managed at the highest possible level and that all hosting staff adheres to the established standards and procedures perfectly
  • Greet the guests at the entrance of the restaurant
  • Assist guests in F&B Outlets to be seated upon arrival
  • Checking the booking list for F&B Outlets
  • Manage and anticipate needs, requests and wishes of guests
  • Maintain knowledge of all outlet reservation and booking procedures
  • Communicate with bar and kitchen colleagues to ensure that eventual special guest requests are met
  • Provide support to other departments when required
  • Maintain positive guest relations
  • Respond quickly and proactively to guest concerns
  • Take ownership of guest complaint or request until it is resolved or addressed by a superivisor or manager
  • Understand The Chedi brand service culture

Requirements: 

  • High School education
  • Minimum 1 year of experience in hotel industry or high-end restaurant on similar positions
  • Excellent understanding of the hospitality industry
  • Good knowledge of F&B function
  • Full working professional proficiency in English and Montenegrin, additional languages are a big advantage
  • Excellent communication skills

What we offer:

  • 2 meals in Staff Canteen
  • Use of shared accommodation in Radovići, provided by the Company
  • Organized Transportation for employees on the route Radovići – The Chedi Luštica Bay
  • Regular Chedi employee discounts (retail room rate discount, dry cleaning & laundry discount, food & beverages consumption discount in all our outlets)
  • Regular Orascom employee discounts (retail room rate discount in all partner hotels)
  • Regular LHW chain employees discounts
  • Competitive salary + service charge
  • Training & development opportunities
Job description

Hostess